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Customer Relationship Manager

3 weeks ago

Verwood, United Kingdom SOUTH WEST RECRUITMENT Full time

About Our Company

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SOUTH WEST RECRUITMENT is a renowned engineering company with a strong reputation for delivering high-quality precision machined components and related assemblies.

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The Customer Account Coordinator role plays a vital part in ensuring our customers receive exceptional service and support.

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Job Description

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As a Customer Account Coordinator, your main responsibilities will include:

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  • Managing customer expectations regarding on-time delivery, quality, and costs.\
  • Developing and implementing strategies to improve performance metrics.\
  • Communicating effectively with customers, internal teams, and stakeholders.\
  • Closely monitoring and resolving any issues that may impact delivery timelines.\
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Requirements

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  • Minimum 2 years' experience in a similar role within the aerospace or engineering sectors.\
  • Excellent IT skills, particularly in Excel and manufacturing systems like MRP/SAP.\
  • Strong communication, negotiation, and business acumen skills.\
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Benefits Package

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  • A competitive salary up to £40,000 per annum, depending on experience.\
  • A range of benefits, including free life assurance, 33 days holiday, onsite parking, and pension scheme.\