Customer Account Manager

4 weeks ago


Verwood, United Kingdom The Work Shop Resourcing Ltd Full time

Customer Account Manager – Verwood - £30k - £40k Our well-established engineering client based in Verwood are looking for a Customer Account Manager to join their team.
This role serves as the key liaison between supplier and customer and managing customer expectations in terms of On Time Delivery.
Role Requirements * Experience within Aerospace or Engineering is preferred * Good general IT Skills * Able to demonstrate a working knowledge of with Excel * Experience of a manufacturing system such as MRP/SAP an advantage but not essential.
* Good communicator, negotiator and have a good level of business acumen * Prioritise work through the shop floor * Part of the sales team to ensure monthly targets are met.
* Able to set and work to priorities * Must be well organised Role Responsibilities: * You will closely monitor and develop the customer expectations in terms of On Time Delivery.
This information will be used to drive change.
* Closely track any potential delays and to inform the customer at the earliest stage of any risks, being influential in prioritising and pushing production to meet customer expectations * Communicate at different levels and liaise between the relevant departments and company to resolve any technical or quality issues * Attend the daily production meetings and take an active part in pushing the completion and delivery of components to the customer.



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