Optical Practice Manager

1 month ago


Warrington, Warrington, United Kingdom M&S Opticians Full time
Store Manager Opportunity at M&S Opticians

We are seeking a highly motivated and organized individual to join our team as the Store Manager at M&S Opticians. As a Store Manager, you will play a pivotal role in ensuring the smooth operation of our Optical and Hearing Practice while delivering industry-leading patient care.

Key Responsibilities:
  • Lead and manage a team of optometrists, hearing aid audiologists, and optical assistants to ensure the highest standards of patient care and service delivery.
  • Ensure an exceptional customer journey by maintaining a welcoming and professional atmosphere, addressing patient inquiries and concerns, and ensuring timely and accurate service.
  • Pull the right levers to drive your store's KPIs, ensuring the store is profitable.
  • Drive brand awareness through in-store marketing activity and collaborate with senior management to develop and execute business strategies aimed at expanding the practice's patient base and market presence.
Requirements:
  • Proven experience in a managerial role, preferably within an optical or healthcare setting.
  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
  • Excellent communication and interpersonal skills to effectively interact with patients and staff.
  • Solid understanding of practice operations, industry regulations, and business development.
  • Professional demeanor and a commitment to delivering outstanding patient care.
What We Offer:
  • Competitive salary
  • Company pension
  • Employee discount schemes
  • Canteen

Job Type: Full-time

Experience:

  • Retail management: 1 year (required)
  • Optical: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person



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