Funeral Services Assistant
2 weeks ago
We are seeking a Funeral Service Operative to join our End of Life Services team. As a Funeral Service Operative, you will be responsible for delivering the best end of life care, support, and experience to the deceased and their families at their time of need.
You will assist in the smooth delivery of funerals, from collection, transportation, and preparation of the deceased, through to driving our vehicles and acting as a conductor or bearer at funeral services. This is a physically and emotionally demanding role, that also calls for an empathetic and compassionate approach with an ability to remain resilient under pressure.
Key responsibilities include:
- Collecting the deceased and taking them to rest at one of our funeral homes.
- Helping to dress and prepare the deceased, including preparing for viewing and placing the deceased into the coffin or casket.
- Driving our vehicles with pride and care and ensuring all our vehicles are in a pristine condition for each funeral.
- Acting as a bearer on all types of funerals and removals.
- Supporting our local communities, building strong relationships, whilst acting as a trusted ambassador for our funeral care services.
Key skills required include:
- Great communication & listening skills
- Can demonstrate resilience and work under pressure
- High level of understanding, empathy, and compassion
- Flexibility to support our on-call service, you'll need to be available in the evenings, at weekends, and overnight, plus be flexible to occasionally cover for holidays, sickness, and busy periods
We offer a range of benefits, including:
- 20% discount in stores
- Healthcare cash plan
- Share incentive plan
- NEST pension
- Cycle-to-work scheme
- Opportunities to develop your skills through apprenticeships and our own in-house training & development programmes
About us:
We're an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We're owned by our members, have over 4, colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all.
As a Funeral Service Operative, you will be working for us on a casual basis (bank working) when the need arises. This will be worked through booked shifts Monday-Friday and out-of-hours on an on-call rota basis.
We are committed to providing a safe and supportive working environment for all our colleagues. If you're successful in your application, we'll need to perform a DBS (disclosure and barring service) check. This is to ensure Southern Co-op Funerals are compliant with the NAFDs Funeral Director code.
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