Head of Operations Management

3 days ago


Epsom, Surrey, United Kingdom Strong Recruitment Careers Full time

Company Overview

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We are a specialist tour operator based in the UK, primarily serving clients in the USA. Our team is dedicated to creating exceptional travel experiences for our customers.

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Job Summary

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We seek an experienced Director of Group Operations to manage our business operations and lead our Epsom-based team. As a key member of our senior management team, you will be responsible for tour creation, quotations, negotiation with suppliers, and client relationships.

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About the Role

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This is a challenging and rewarding opportunity for an ambitious professional to join our team. You will work closely with our clients to understand their needs and develop customized tour packages. Your expertise in European tour operations will enable us to expand our services and grow our customer base.

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Key Responsibilities

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  • Manage day-to-day business operations, ensuring seamless delivery of tours and excellent customer service.
  • Liaise with suppliers to negotiate favorable rates and ensure timely delivery of services.
  • Develop and implement strategies to increase sales and revenue growth.
  • Lead and motivate our Epsom-based team, promoting a positive and productive working environment.
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Required Skills and Qualifications

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To succeed in this role, you will need:

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  • A proven track record in European tour operations, preferably with experience in managing teams and negotiating with suppliers.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • A bachelor's degree in a relevant field, such as hospitality or business management.
  • Strong analytical and problem-solving skills, with the ability to think creatively and make informed decisions.
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Benefits

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We offer a competitive salary, benefits package, and opportunities for career advancement. If you are a motivated and ambitious professional looking for a new challenge, please apply.

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Estimated Salary: £70,000 - £90,000 per annum



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