Engineering Team Lead
4 weeks ago
About the Role
We are seeking an experienced Engineering Team Lead to join our team at Hastings Direct. As a key member of our engineering team, you will be responsible for ensuring the delivery of high-quality engineering services to our customers.
Key Responsibilities
- Lead a team of engineers to achieve quality and customer outcomes
- Embed a coaching and performance management culture within the team
- Create an environment that encourages collaboration and innovation
- Celebrate success and recognize individual contributions
- Ensure all team members understand their role in delivering excellent customer experiences
Requirements
- Demonstrated leadership and coaching experience
- Track record of building high levels of engagement and delivering excellent customer outcomes
- Knowledge of motor claims repair and total loss processes is highly beneficial
What We Offer
As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment. We offer a competitive salary, flexible working arrangements, and a range of benefits including a 4Cs performance bonus, healthcare cash plan, and access to financial wellbeing support.
Our 4Cs Principles
We believe in creating a culture that supports our colleagues and gives them the tools they need to deliver excellent customer experiences. We are committed to delivering good outcomes for our customers, growing the company profitably and sustainably, and investing in the communities we serve.
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