Community Delivery Ambassador
2 days ago
Delivering Excellence in Customer Service
Royal Mail is reinventing itself for the future, and we're looking for passionate individuals to join our team as Community Delivery Ambassadors.
About the Role:
We are seeking a motivated and self-driven individual to deliver mail and parcels across Edinburgh. As a Community Delivery Ambassador, you will be the face of Royal Mail, ensuring our customers receive their items promptly and with exceptional service.
Your Key Responsibilities:
- Deliver mail and parcels to customers within designated areas
- Provide outstanding customer service, resolving any issues that may arise
- Work independently, managing your time effectively to meet deadlines
- Maintain a high level of physical fitness, working outdoors in various weather conditions
- Hold a full UK manual driving license with no more than 6 penalty points
What We Offer:
We provide competitive pay and benefits for this permanent role, including:
- A monthly salary equivalent to £12.54 per hour
- Overtime paid at 1.25 times the normal hourly rate
- 22.5 days' holiday, rising with length of service (pro-rata)
- Full uniform provided
- Company pension scheme with competitive contribution rates
- Lots of opportunity to develop a career, including trainee manager roles and Apprentice Schemes
- Excellent family-friendly support – enhanced maternity pay, paternity leave, adoption leave, and shared parental leave
- Your wellbeing – 24/7 free access to services and tools to help support your physical and mental health
- Variety of discounts, including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership
- Free stamps at Christmas
The Perfect Candidate:
We're looking for someone who is:
- Upbeat, independent, and self-motivated
- Organised, punctual, and ready to deliver great customer service
- A people-person and a friendly face in the community
- Happy walking for long periods and working outside in any weather
- Takes pride in what they do and has a strong sense of community
Join Our Team:
If you're passionate about delivering excellent customer service and making a difference in your local community, we'd love to hear from you.
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