Software Development Support Specialist

3 weeks ago


Brighton, Brighton and Hove, United Kingdom 15below Group Full time

Estimated Salary: £35,000 per annum

About 15below Group

We are a leading provider of passenger messaging solutions to the travel industry. Our technology enables companies to stay connected with their customers throughout their journey.

Culture and Values:

We pride ourselves on being a strong, collaborative community built on trust and respect. We strive to do the right thing for each other and our customers.

Job Description

We are seeking a one-year placement student to join our team as a Junior Developer. As part of this role, you will be responsible for providing first-line support for our 15below platform. This includes liaising with customers and external partners, investigating and resolving faults, and engaging problem-solving skills to ensure issues are identified and fixed.

You will also be expected to foster collaboration and communication amongst team members, escalate support issues appropriately, and communicate proactively with the Service Delivery Manager.

Requirements
  • Working towards a degree in Computer Science (or similar)
  • Excellent written and verbal communication skills
  • Software development skills (such as ASP/ASP.NET, C#, SQL, VB/VB.NET)
  • Good problem-solving and analytical skills
  • Excellent attention to detail
  • Organisational skills, with the ability to take on multiple duties

Benefits:

We offer a flexible working environment, certified by Flexa, and a Great Place To Work Certification. We are proud to have earned recognition for being a great place to work for wellbeing and for women.



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