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Director of Quality Assurance

2 months ago

Barnet, Greater London, United Kingdom Walsingham Support Full time
Join Walsingham Support as a Director of Quality Assurance

Walsingham Support is a national charity that supports individuals with learning disabilities, autism, and complex needs across locations in England and Wales. We pride ourselves on putting people at the heart of what we do, enabling us to deliver truly person-centered support solutions that provide increased independence and improved quality of life.

We are seeking an experienced Director of Quality Assurance who actively pursues excellence in quality outcomes, taking the lead in defining what those should be from the voices of the people supported and working with our Operations & Engagement teams to deliver these. Our goal is to put the individuals we support firmly in the centre of what we do, so that while regulatory compliance is a given, we see impact, quality of life, and continuous improvement in the lived experience as the quality goals for which we strive.

The successful candidate will lead the development of a visionary strategy to transform the approach to quality within Walsingham Support, mapping out the steps that will take us from an over-focus on compliance to creating a culture of continuous improvement and learning. This will involve working closely with our Operations & Engagement teams to deliver a culture of continuous improvement and learning, helping to create great life experiences for our service users and flexible working hours.

Key Responsibilities:

  • Develop and implement a visionary strategy to transform the approach to quality within Walsingham Support
  • Lead the development of a culture of continuous improvement and learning
  • Work closely with Operations & Engagement teams to deliver quality outcomes
  • Take the lead in defining quality goals and outcomes from the voices of the people supported

Requirements:

  • Experience in quality assurance and management
  • Proven track record of delivering quality outcomes
  • Strong leadership and management skills
  • Ability to work closely with Operations & Engagement teams

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a national charity that makes a real difference in people's lives
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please follow the link to the Job Pack above to learn more about this opportunity and how to apply.