Sales and Service Representative

11 hours ago


Bristol, Bristol, United Kingdom Tapestry, Inc. Full time
Tapestry Brand Ambassador Job Description

We are seeking a skilled and enthusiastic sales professional to represent Tapestry's brands within a Department Store across all product lines, driving sales and service.

This is a part-time (16 hours per week) 12-month fixed term contract based in the UK.

Job Summary:

The successful candidate will be responsible for providing feedback, being solution-focused, and ensuring Tapestry values and business priorities are demonstrated on the shop floor, resulting in a seamless customer experience.

Key Responsibilities:
  • Track and analyse store targets to ensure they are met and exceeded, compiling and presenting action plans to the Senior Regional Brand Ambassador.
  • Deliver brand training and provide the host store with the necessary information to drive sales.
  • Monitor in-store activity and identify new opportunities in-store or within local events.
Customer Service:
  • Ensure a seamless customer experience is delivered and stay up to date on brand training and resources.
  • Drive ideas for clientelling/event hosting and support with co-hosting in-store events.
Operations:
  • Manage daily product deliveries and replenishment, ensuring back of house areas are clean, tidy, and well maintained.
What We Offer:
  • Multi-brand discount up to 50% off – Coach, Kate Spade, Stuart Weitzman.
  • Internal mobility & career progression.
  • Equity Inclusion & Diversity initiatives.
  • 1 Paid Volunteering Day per year and opportunities to volunteer with global projects.
  • Employee Assistance Program.

Salary: £30,000 - £40,000 per annum


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