PCN Operations Manager
2 weeks ago
Join Bushloe Surgery as a PCN Operations Manager and play a vital role in the delivery of high-quality, patient-centered integrated care services to improve outcomes for our local population.
About the RoleThe PCN Operations Manager will provide effective day-to-day operational management to ensure the smooth running of the PCN and Oadby & Wigston PCN Limited (OWI PCN Ltd), overseeing its governance and administration.
Key Responsibilities- Ensure effective operational administration and workflow processes to enable the smooth running of the PCN and OWI PCN Ltd and the delivery of the PCN DES contract and associated schemes, including the Enhanced Access scheme.
- Operational and HR management - ensuring that the HR processes and procedures are well managed.
- Produce performance and quality reports within the Network and other Network initiatives.
- Ensure that the PCN and OWI PCN Ltd's financial resources are managed effectively, developing and implementing financial plans and reporting progress to the PCN and OWI PCN Ltd Boards.
- Digital, IM&T and information governance management - ensuring the PCN's compliance with the GDPR and FOI along with other relevant legislation and professional information management standards.
- Quality management - ensuring effective policies and using data and population health management tools to help improve patient services.
- Performance management - providing routine reports to support the PCN's Investment & Impact Fund (IIF) delivery and other PCN schemes.
- Manage the delivery of service submissions on behalf of the PCN.
- Relationship management and communications.
- Service development - supporting the development of business cases / plans for new projects.
- Equality & diversity - supporting equality, diversity and rights of patients, carers and colleagues.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with a range of stakeholders, including clinicians, managers, and external partners.
They will also have a strong understanding of the PCN's goals and objectives, as well as the ability to develop and implement effective operational plans to achieve these.
A strong background in operational management, with experience of working in a healthcare setting, is essential.
The successful candidate will be a team player, with a flexible and adaptable approach to work.
They will also have a strong commitment to delivering high-quality services, with a focus on patient-centered care and outcomes.
A full driving license and ability to travel within the area is required.
What We OfferBushloe Surgery offers a competitive salary and benefits package, as well as opportunities for professional development and growth.
We are committed to providing a supportive and inclusive work environment, with a focus on employee well-being and satisfaction.
As a PCN Operations Manager, you will have the opportunity to work with a talented and dedicated team, making a real difference to the lives of our patients and the local community.
We are an equal opportunities employer and welcome applications from all qualified candidates.
Please note that this job description is not exhaustive and may be subject to change.
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