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Team Leader

2 months ago


Oxford, Oxfordshire, United Kingdom Gourmet Burger Kitchen Full time

Lead the Charge at Gourmet Burger Kitchen

We're on the lookout for a motivated and enthusiastic Team Leader to join our crew. As a natural leader with a passion for food and a knack for bringing out the best in people, you'll be responsible for leading and motivating your colleagues to deliver exceptional service and keep our customers coming back for more.

Key Responsibilities:

  • Lead the Team: Support the management team by leading and motivating your colleagues to deliver excellent service and maintain high standards.
  • Be Hands-On: Get stuck in with everything from serving customers to assisting in the kitchen—show your team how it's done
  • Maintain High Standards: Ensure that every aspect of service meets Gourmet Burger Kitchen's high standards, from the quality of the food to the cleanliness of the restaurant.
  • Support Operations: Help with the day-to-day running of the restaurant, including managing shifts, keeping an eye on stock, and ensuring everything is running smoothly.
  • Customer Focus: Ensure every customer has a fantastic experience, resolving any issues quickly and with a smile.

What You'll Bring:

  • Experience: Previous experience in a supervisory role within the hospitality industry is a plus, but a great attitude and willingness to learn are even more important.
  • Leadership Skills: You're a natural leader who knows how to inspire a team and get the best out of people.
  • Customer Service Focus: You love working with people and have a knack for making customers feel welcome and valued.
  • Team Player: You're happy to roll up your sleeves and work alongside your team, leading by example.
  • Problem-Solver: You're quick on your feet and can handle any challenges that come your way with a positive attitude.

What's in It for You:

  • Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared
  • Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
  • Get Paid When You Need It with Wage Stream, offering access to advanced pay.
  • Refer Friends and Earn with our bonus scheme.
  • Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
  • Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

If you're a people-focused, food-loving individual with leadership potential, we'd love to hear from you Apply now to join the Gourmet Burger Kitchen family as our new Team Leader and help us deliver the best burgers in town.