Senior Desk Operations Manager

3 days ago


Bolton, Bolton, United Kingdom Davies Group Full time
Job Description:

The role of Senior Desk Operations Manager at Davies Group involves overseeing the daily operations of the desk team. This includes managing settlement of total loss claims, obtaining policy information, conducting indemnity checks, and processing payment requests.

The ideal candidate will have strong communication skills, both internally and externally, to effectively engage with the Davies Tech team, escalate issues, and ensure targets are met.

This position also requires the ability to develop and manage a high-performing team, ensuring excellent customer service and continuous improvement through regular performance reviews and audit assessments.

A salary of approximately £40,000 - £60,000 per annum is available for this position, dependent on experience.

  • Salary: £40,000 - £60,000 per annum
  • Location: [Undisclosed]
  • Language: English (en)


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