Front Desk Support Specialist

5 days ago


London, Greater London, United Kingdom Frasers Hospitality Full time

Company Overview

Frasers Hospitality is a global hospitality leader, operating 7 properties in the UK. Our brands include Fraser Suites, Fraser Place, and Fraser Residence, as well as Park International Hotel.

We deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East, and Africa, with a focus on creating memories for our guests.

Salary

The estimated salary for this role is £18,000 - £22,000 per annum, depending on experience.

Job Description

We are seeking a flexible and enthusiastic individual to join our front desk team. As a Customer Service Ambassador, you will be the bridge of communication between our customers and management, providing exceptional service and resolving issues efficiently.

Benefits

  • Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
  • Fully funded Apprenticeship programmes that support your career development.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your friends a job).
  • Uniforms are provided.
  • A Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy.
  • We recycle, have removed single-use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations.
  • We have moved to a chemical-free cleaning system in our properties and an enzyme-based eco-friendly system for our apartment kitchens.

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