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Order Coordinator
2 months ago
About Scania (Great Britain) Limited
Scania (Great Britain) Limited is a leading provider of commercial vehicles and services, dedicated to delivering exceptional customer experiences.
Job Summary
We are seeking a highly organized and detail-oriented Order Administrator to join our team. As an Order Administrator, you will play a critical role in ensuring the smooth processing of orders, maintaining accurate records, and providing exceptional customer service.
Key Responsibilities
- Liaise with colleagues and customers to accurately process orders, ensuring timely delivery and excellent customer satisfaction.
- Maintain accurate and up-to-date records and systems, requiring strong attention to detail and organizational skills.
- Communicate effectively with the factory to ensure order delivery timescales are met, and customers are informed of any updates or changes.
- Provide exceptional customer service, responding to inbound queries and resolving issues in a timely and professional manner.
Requirements
- Customer-focused with a passion for delivering exceptional service through proactive communication.
- Organized and able to track and progress multiple orders throughout the sales lifecycle.
- Diligent and accurate in conducting administrative duties, including updating orders, records, and internal systems.
- Team player with excellent communication and interpersonal skills, able to work collaboratively with colleagues to achieve shared goals.
What We Offer
As an Order Administrator at Scania (Great Britain) Limited, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the success of our organization. We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.
