Senior Application Support Specialist

4 weeks ago


London, Greater London, United Kingdom Gravitas Recruitment Group (Global) Ltd Full time £70,000
Job Title: Senior Application Support Specialist

Gravitas Recruitment Group is proud to partner with a leading insurance company in their search for a Senior Application Support Specialist.

As a key member of the technical support team, you will play a vital role in ensuring the smooth operation of a diverse portfolio of applications. Lead application support for a suite of 50-60 applications, ensuring optimal performance and availability. Provide guidance and mentorship to junior team members, helping them to develop their skills and knowledge.

Key responsibilities include:
• Utilizing Jira and ServiceNow for effective tracking and management of support requests
• Collaborating with cross-functional teams to resolve complex technical issues
• Developing and implementing process improvements to enhance support efficiency

Minimum of 5 years' experience in application support, with a proven track record of delivering high-quality results. Strong technical skills, including Net, SQL, and SSIS.

Location: Flexible, with the option to work from home or in the office.

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