Strategic Process Optimization Specialist
1 month ago
Job Summary:
We are seeking a highly skilled Strategic Process Optimization Specialist to join our team at Island Health. This role is responsible for providing support to improve team performance by ensuring process documentation is maintained.
In accordance with the Vision, Purpose, and Values of Island Health, patient and staff safety is a priority and a responsibility shared by everyone. The successful candidate will provide expertise in mapping, measurement, and facilitated current and future state redesign of processes, including process documentation, identifying training requirements, implementation of new strategies, and monitoring of results with the team.
About Island Health:Island Health is a large, complex organization that prioritizes patient and staff safety. We are committed to delivering high-quality healthcare services to our community. Our team is dedicated to improving quality and safety in all aspects of our work.
Key Responsibilities:- Provide expertise in process improvement tools and techniques to support teams in improving their performance.
- Assist in managing the implementation of departmental policy and technology changes, ensuring integrity and consistency of systems data and maintaining systems forms.
- Support data management for Finance and Human Resources and exposure to a unionized or healthcare setting.
- Develop progressive, creative, and innovative solutions to problems using analytical skills.
- Presentation of concise analysis, reports, and recommendations to multidisciplinary audiences.
A level of education, training, and experience equivalent to a two-year Diploma in Business, Technology, Health Information, or related discipline. A minimum of 5 years of recent, related experience preferably within a large, complex organization.
Strong knowledge in data management for Finance and Human Resources and exposure to a unionized or healthcare setting is an asset. Previous experience with Project or Change Management, process re-design, and analysis is desired.
The ideal candidate will possess exceptional communication skills, including conflict management, leadership, customer service, and interpersonal skills. They will also have proficiency with database tools (MS Access, Excel, SQL) for data auditing and report requirements.
Compensation:The salary range for this position is estimated to be around $85,000 - $110,000 per year, depending on qualifications and experience.
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