Change and Process Optimization Specialist

3 days ago


London, Greater London, United Kingdom Altum Consulting Full time

Altum Consulting is seeking an experienced Change and Process Optimization Specialist to join our team. As a key member of our operations team, you will be responsible for identifying and implementing process improvements that drive efficiency, quality, and customer satisfaction.

About the Role:

  • £83,000 per annum / £38.65 per hour outside IR35.
  • 4-6 month initial contract length.
  • The ideal candidate will have experience driving transformation in finance processes in a BPO setting, with strong leadership and stakeholder management skills.

Main Responsibilities:

  • Lead process standardisation across geographies and business units.
  • Automate manual processes through technology enablement.
  • Strengthen internal controls and ensure compliance with global finance policies, regulatory requirements, and audit standards.
  • Lead process documentation, including process flows, standard operating procedures (SOPs), and risk registers.
  • Partner with senior finance, procurement, IT, and business leaders to ensure alignment with strategic goals.
  • Drive change management initiatives, including training, workshops, and communication plans.


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