AccorHotel Team Lead

3 days ago


London, Greater London, United Kingdom AccorHotel Full time
Job Summary: We're looking for a seasoned Front Office Team Leader to lead our front desk operations. If you're passionate about delivering top-notch customer service and possess strong leadership skills, we'd love to hear from you.

About the Job:
This role is perfect for those who thrive in fast-paced environments and have a knack for resolving conflicts. As a Front Office Team Leader, you'll oversee daily front office activities, manage check-in/check-out processes, and provide exceptional support to our guests. Your expertise in hotel management software will be essential in ensuring seamless operations.

Responsibilities:
  • Manage front office staff and coordinate daily activities
  • Handle guest complaints and resolve issues efficiently
  • Develop and maintain relationships with guests and internal stakeholders
  • Stay up-to-date with industry trends and best practices

What We Offer:
  • A competitive salary: $62,000 - $72,000 per year
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About AccorHotel:
We're a global hospitality leader that values innovation, teamwork, and excellence. Our mission is to deliver exceptional experiences for our guests and create lasting memories.
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