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Hospitality Team Member
2 months ago
Experience the Unique Culture of YHA
At YHA, we're passionate about creating a welcoming environment for our guests. As a Hospitality Team Member, you'll play a vital role in delivering exceptional customer service and ensuring our guests have an unforgettable experience.
Your Key Responsibilities
- Provide Warm Hospitality to all our customers, members, and guests, ensuring they feel informed and welcomed.
- Work on Reception and offer insights about the hostel and local area, providing valuable information to our guests.
- Utilize Our Systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
- Carry Out Cleaning and Housekeeping Duties, maintaining a comfortable and clean environment for all guests.
- Assist in Food Preparation and serve food and drinks with genuine warmth, hospitality, and pride, influencing sales and providing a diverse and welcoming experience for all guests.
What We Value
At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team.
Our Benefits
- Competitive Hourly Rate: We offer a pay of £11.44 per hour (this role is flexible, hours per week, temporary contract).
- Accommodation Options: If needed, live-in accommodation is available at a reasonable rate of £63.70 per week.
- Exclusive Benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
- Free YHA Membership: Receive a complimentary YHA Membership each year.
- Travel and Adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
Join Our Inclusive Community
We're committed to building a diverse team and creating an environment where every individual feels valued and celebrated. If you're passionate about delivering exceptional customer service and creating unforgettable experiences, we'd love to hear from you.