Apprentice IT Service Professional
20 hours ago
Cardiff and Vale University Health Board: We are a leading healthcare organization in the UK, providing over 100 specialist services to our local population. Our mission is 'Living Well, Caring Well, Working Together'.
">Job Title: Apprentice IT Service Professional
">Description: As an Apprentice IT Service Professional, you will work as part of a team to deliver a high-quality service on behalf of the UHB. You will provide technical support for IT issues and requests, troubleshoot problems, and support IT projects.
">Responsibilities:
- Assist with the provision of a comprehensive and effective service to support the smooth running of the Service Desk
- Communicate effectively and courteously with internal/external personnel
- Work as part of a team within the service support function
Required Skills and Qualifications:
- Minimum of 5 GCSEs (Grades A-C) including Maths and English
- Knowledge of Microsoft Packages
- Good Communication Skills / Ability to Work as part of a team
- Customer Service Experience / Troubleshooting PCs, Laptops & Printers
Estimated Salary: £24,000 - £31,000 per annum
Benefits:
- Opportunity to gain a Foundation Apprenticeship in Digital Application Support Level 2
- Potential for career progression within the NHS
- A supportive and collaborative work environment
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