Financial Planning and Analysis Expert

1 month ago


Bexhill, East Sussex, United Kingdom Hastings Insurance Services Ltd Full time
Finance Business Partner - Customer Operations

Location: Hybrid

We're a digital insurance provider with ambitious plans to become a leader in the UK market. Our data and tech capabilities have been significantly enhanced over the past few years, and we've fostered a culture that values our 4Cs.

We provide insurance for over three million customers, and we're eager to explore new opportunities.

Key Responsibilities

  • Act as the key liaison between Finance and Hastings Customer facing Operations functions, providing expert advice and insight to key business stakeholders.
  • Lead the operating expense budgeting and forecasting process for assigned business areas.
  • Ensure assigned business areas are delivering operating expenses in line with the Group's three-year plan, clearly articulating and providing insight on any variances.
  • Act as a trusted advisor to Executive and Leadership teams, ensuring Finance engagement in key Commercial decisions.
  • Collaborate with the business on creating business cases and associated models, ensuring Commercial, Customer, and operational benefits are clearly articulated, rationalized, and tracked post-go-live.
  • Challenge assumptions of proposals put forward by the business to maximize value and impact from delivery teams.

Requirements

  • Experience in delivery roles within Financial Planning & Analysis.
  • Experience working with large and complex operational business areas (large customer-facing/contact centers).
  • Commercial acumen and ability to articulate complex financial information to non-finance stakeholders.
  • Proven ability to analyze numerical data with excellent report writing and communication skills.
  • Exposure to and ability to build strong relationships with Senior Leaders, including at Executive level, and financial planning and budgetary experience.

Benefits

  • Attractive salary based on experience + car allowance (pay reviews also completed each year).
  • Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
  • Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.
  • Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.
  • Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee-free independent mortgage advice, and free access to financial wellbeing support.
  • Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.

Additional Benefits

  • 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks.
  • Access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.

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