Luxury Footwear Sales Supervisor

1 week ago

Glasgow, Glasgow City, United Kingdom Kurt Geiger Full time
About Kurt Geiger

We are a dynamic and innovative luxury footwear brand that has been a leader in the industry since 1963. Our commitment to creating an inclusive workplace where everyone can thrive as their authentic self is at the core of our company culture.

We believe that our differences make us more powerful as a collective, and we strive to reflect this in every corner of our business. Our team is passionate about delivering exceptional customer service and driving sales with our passion for luxury footwear.

Job Summary

We are seeking an experienced sales and service supervisor to join our team. As a supervisor with Kurt Geiger, you will be responsible for driving sales, supporting the team, and being a fabulous service ambassador while representing our brand.

Key Responsibilities
  • Ensure customer service is of the highest standards at all times
  • Support the Store Manager in achieving all store and company sales targets, operations goals, policies, and procedures
  • Ensure your area maintains excellent visual presentation consistent with company guidelines
  • Be an expert in fashion and latest trends
  • Support management in training and developing the team to maximise sales
  • Support in performance management of the team
  • Support with floor control
  • Assist in customer queries and complaints to ensure customer satisfaction
Requirements
  • Experience at a similar management level
  • To be a customer service ambassador
  • Proven ability to drive sales and team
  • To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
  • Competitive basic hourly rate
  • Generous bonus structure
  • Amazing employee discounts
  • Fabulous shoes

We are a fast-paced business where no two days are the same, so you will need to be adaptable. We will reward your hard work, commitment, and loyalty with a fantastic benefits package and very real opportunities for progression.

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