Digital Sales Support Specialist
2 weeks ago
We are looking for an experienced Ecommerce Assistant to join our team at HR Employment in Gloucestershire.
This is a full-time on-site role that involves managing customer service, communication, sales activities, and ensuring a positive customer experience on our ecommerce platforms.
Job Description:
- Manage customer inquiries, complaints, and returns through various channels.
- Update the ecommerce system with new products, pricing changes, and discontinued items. Monitor stock levels and liaise with suppliers or inventory management teams to ensure product availability.
- Optimise product pages for SEO, increasing search visibility.
- Collaborate with design and content teams to ensure high-quality visuals and product descriptions.
- Support marketing campaigns by setting up and monitoring promotional offers, discounts, and coupons.
Required Skills and Qualifications:
- Degree in a relevant field (e.g., business, marketing, communications).
- Excellent communication and problem-solving skills.
- Experience in ecommerce, sales, or customer service.
Benefits:
- A competitive salary of £25,000 - £35,000 per annum.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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