Digital Sales Support Specialist

2 weeks ago


Gloucester, Gloucestershire, United Kingdom HR Employment Full time

We are looking for an experienced Ecommerce Assistant to join our team at HR Employment in Gloucestershire.

This is a full-time on-site role that involves managing customer service, communication, sales activities, and ensuring a positive customer experience on our ecommerce platforms.

Job Description:

  • Manage customer inquiries, complaints, and returns through various channels.
  • Update the ecommerce system with new products, pricing changes, and discontinued items. Monitor stock levels and liaise with suppliers or inventory management teams to ensure product availability.
  • Optimise product pages for SEO, increasing search visibility.
  • Collaborate with design and content teams to ensure high-quality visuals and product descriptions.
  • Support marketing campaigns by setting up and monitoring promotional offers, discounts, and coupons.

Required Skills and Qualifications:

  • Degree in a relevant field (e.g., business, marketing, communications).
  • Excellent communication and problem-solving skills.
  • Experience in ecommerce, sales, or customer service.

Benefits:

  • A competitive salary of £25,000 - £35,000 per annum.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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