Retail Store Director

1 week ago

Clydebank, West Dunbartonshire, United Kingdom BT Group Full time

About the Role

We're seeking a highly skilled and experienced Store Manager to join our team at EE. As a Store Manager, you'll be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Lead and develop a high-performing team of retail professionals
  • Identify and capitalize on new retail opportunities
  • Establish a culture of high-performance that focuses on both fiscal and behavioral KPIs
  • Create and manage a relaxed, welcoming, customer-focused environment
  • Collaborate with Regional Managers to create long-term succession strategies

What You'll Need

  • A track record of inspirational leadership
  • Demonstrated history of leading teams to strong commercial results, including customer service measures
  • Self-motivation and proactivity
  • Experience of building great relationships with stakeholders, sharing knowledge, and collaborating with others
  • Established coaching and development skills
  • Ability to set and carry out long-term plans

What's in it for You?

  • Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
  • Competitive salary
  • Opportunity to significantly increase earnings, depending on store and team performance
  • Competitive healthcare and BT share plans
  • 50% discount on an EE mobile package (30% for Friends and Family)
  • 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
  • Chance to win once-in-a-lifetime all-expense-paid trips and prizes
  • BT TV, including BT Sport and NOW Entertainment Membership

About EE

Empowered, challenged, supported, and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energizing culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us.

At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers, and for our future. We value different perspectives, skills, and experiences, and welcome applications from all sections of the community.

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