Inventory Control Specialist
3 weeks ago
**About the Role:**
As a Stock Manager at NEXT, you will play a crucial role in supporting the growth of our online business. Your primary responsibility will be to ensure our customers receive the best possible online experience and customer service. You will be responsible for supporting and encouraging your team to meet performance targets, ensuring our customers receive returned items refunded quickly or stock is packaged and ready to fulfill existing online orders.
**Key Responsibilities:**
* Support the Store management team across the back of house areas and communicate effectively with the Store Manager
* Manage a team to deliver accurate stock processes in an environment that is operationally efficient, safe, and where targets are met
* Create an atmosphere where supporting, motivating, and inspiring your team to be at their best is at the core of everything you do
* Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team
* Ensure communication is up-to-date and accurate at all times in order to meet business needs
**Requirements:**
* You are passionate about our customers, our people, and our products. The passion and energetic approach to work inspires and motivates others, creating a great work atmosphere and team spirit
* You are a great communicator who is friendly, calm, and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
* A team player who works at their best in a result-driven, fast, and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives
* Able to demonstrate the ability to problem-solve, make sound business decisions, confidently challenge processes, and generate innovative ideas to take the business forward
* An effective multi-tasker who can plan, organize, and prioritize your workload
**What's Next:**
Our in-store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an in-store Assessment.
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