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Customer Service Representative
2 months ago
Job Summary:
We are seeking an experienced Customer Service Representative to join our team at Manchester Staff Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and queries in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and in-person
- Respond to customer complaints and resolve issues in a timely and professional manner
- Work closely with internal teams to resolve customer issues and improve customer satisfaction
- Develop and maintain a thorough knowledge of our products and services to effectively communicate with customers
Requirements:
- 1-2 years' experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Financial services experience is an asset
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About Manchester Staff Ltd:
Manchester Staff Ltd is a leading provider of staffing solutions to the financial services industry. We are committed to delivering exceptional service to our clients and candidates, and we are seeking a talented Customer Service Representative to join our team.
