Senior Client Lead

2 days ago


Manchester, United Kingdom Hott Source Full time
About the Role

This Senior Account Manager position at Hott Source is an exciting opportunity for a seasoned professional to join our client services team in Manchester. With a salary of £42,000 - £52,000 DOE, this role offers a competitive compensation package and opportunities for growth within the company.

Responsibilities:

  1. Manage multiple client accounts with precision and attention to detail, ensuring timely completion and adherence to budget
  2. Nurture strong relationships with clients through effective communication and project management, driving business growth and customer satisfaction
  3. Lead high-performing teams and motivate them to achieve exceptional results, with a focus on delivering exceptional client service
  4. Translate and oversee creative briefs from concept to delivery, staying up-to-date with industry trends and best practices
  5. Cultivate a deep understanding of creative processes, with a solid understanding of POS/ Windows market and retail sector clients
  6. Oversee complex projects, ensuring timely completion and adherence to budget, with a focus on delivering exceptional results
  7. Develop and execute successful EMEA-based campaigns that drive business growth, leveraging expertise in creative processes and project management

Essential Requirements:

  • Proven experience in managing client accounts within an agency setting, with a focus on delivering exceptional results and growing business
  • Expertise in managing creative briefs from inception to completion, with a keen eye for detail and a solid understanding of industry trends
  • Strategic planning skills, with the ability to think critically and outside the box, and a proven track record of success
  • Team management and leadership experience, with a focus on developing and motivating high-performing teams
  • Desirable: experience with large-scale EMEA-based campaign delivery and in-store events, with a solid understanding of POS/ Windows market and retail sector clients

What We Offer:

  • Annual bonus scheme, offering a percentage of your salary based on individual performance and contribution to the company's growth
  • Flexible working arrangements, including remote/hybrid options, to ensure work-life balance and promote a positive and supportive culture
  • FAMILY-FRIENDLY WORK ENVIRONMENT, promoting a positive and supportive culture and work environment
  • Comprehensive healthcare benefits, including medical, dental, and vision coverage, to ensure your physical and mental well-being
  • Competitive company pension plan, providing financial security for your future and retirement


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