School Operations Manager

1 week ago


Reading, Reading, United Kingdom Chartwells - Schools Full time
Job Summary

Chartwells is seeking a skilled and experienced School Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the efficient delivery of catering and service operations in our schools. You will lead a team of professionals in delivering exceptional customer service and high-quality food to our customers.

Key Responsibilities

* Supervise and manage a team of catering and service staff to ensure the smooth operation of all catering and service activities.
* Oversee the management of inventories, budgets, and action plans to ensure efficient operations and cost control.
* Communicate regularly with the line manager to monitor key performance indicators (KPIs) and targets.
* Represent Chartwells in a professional and positive manner, maintaining a strong brand image.
* Identify opportunities for new service concepts to drive sales and improve customer satisfaction.
* Liaise with customers and internal teams to ensure seamless communication and exceptional customer service.

Requirements

* Minimum of two years of management experience in a similar sector or industry.
* Proven track record of leading teams and achieving results in a fast-paced environment.
* Excellent communication, organizational, and problem-solving skills.
* Ability to work independently and as part of a team to achieve business objectives.

About Chartwells

Chartwells is the leading provider of catering and support services to the education sector. We are committed to providing exceptional service and high-quality food to our customers, while maintaining a safe and healthy environment. If you are passionate about delivering exceptional customer service and have a strong background in food service operations, we encourage you to apply for this exciting opportunity.

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