Technical Support Specialist

1 week ago


South West, United Kingdom LA International Computer Consultants Ltd Full time
Key Responsibilities
As a Technical Support Specialist at LA International Computer Consultants Ltd, you will be responsible for:

• Managing queue tickets assigned to your Hub to ensure timely updates and effective call management
• Implementing effective stock management, including asset management of equipment in and out of locations
• Triage and repairing hardware issues with 'in warranty' equipment, liaising with vendors for parts and returns as needed
• Performing locker replenishments and highlighting potential service improvements to your Team Leader
• Following agreed processes and procedures from the Authority

Requirements
  • Minimum 2 years' experience in a PC field service environment or PC field workshop environment.
  • Accredited or willing to undergo HP and Dell desktop and laptop training.
  • A full clean driving license.

Salary Details
The hourly rate for this position is £18.51, with payment based on 7.5 hours of work per day.

About the Company
LA International Computer Consultants Ltd is a leading IT service provider with a global presence. We are committed to delivering exceptional service to our clients and strive to maintain a positive working relationship with our employees.

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