Warehouse Revenue Protection Specialist

2 weeks ago


Maidstone, Kent, United Kingdom DX Full time

Role summary:

To ensure accurate revenue collection for DX Freight customers, this role focuses on contractual obligations and revenue growth. Key responsibilities include:

  • Verifying freight weights and dimensions to ensure correct charging.
  • Researching customer bases to identify incorrect declarations.
  • Partnering with Depot Sales Managers to resolve charging exemptions.
  • Updating products and rates to reflect correct weights and financial implications.
  • Collaborating with Sales to educate customers on their duty of care to DX workers.
  • Working with GM/OM/Shift Managers to ensure teams scan products accurately, generating additional revenue.
  • Identifying new customers and opportunities to raise revenue.
  • Conducting spot checks based on trends of incorrect declarations.
  • Maintaining and utilizing 'checking' equipment/technology.
  • Escalating concerns to Depot Management.

Benefits include:

  • Competitive rates of pay.
  • 20 days' holiday increasing with length of service, plus bank holidays.
  • Long Service Recognition scheme.
  • Enhanced maternity and paternity leave.
  • Company Pension Scheme.
  • Life Assurance.
  • Employee Assistance programme, including 24/7 Virtual GP.
  • DX Discounts Portal.
  • Excellent opportunities for career progression.


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