Food and Beverage Service Professional

2 days ago


London, Greater London, United Kingdom 45 Park Lane Full time
About the Role

We are committed to providing exceptional career opportunities for individuals who share our passion for delivering outstanding service in a world-class hospitality setting. As a Food and Beverage Service Professional, you will be an integral part of our team at 45 Park Lane, where we strive to create unforgettable experiences for our guests.

Job Summary

The successful candidate will be responsible for delivering exceptional customer service, ensuring that every guest interaction is personalized and memorable. You will work closely with our Head Waiters to run a smooth and efficient service, handling table assignments, menu knowledge, and special requests with ease.

Key Responsibilities
  • Deliver exceptional customer service, ensuring that every guest interaction is personalized and memorable.
  • Work closely with Head Waiters to run a smooth and efficient service.
  • Handle table assignments, menu knowledge, and special requests with ease.
  • Show flexibility and creativity in dealing with guests' special requests and challenges that may arise during service.
Requirements
  • A strong customer service ethic and excellent communication skills.
  • The ability to work effectively in a fast-paced environment and maintain a high level of professionalism under pressure.
  • Familiarity with our values of Passion, Personality, Respect, Working Together, and Creativity, and the ability to bring these to life in your daily interactions with guests and colleagues.
What We Offer

We offer a competitive salary, estimated to be around £28,000 - £35,000 per annum, depending on experience and qualifications. Our benefits package includes fantastic employee bonus schemes, excellent service charge, complimentary stays, 50% F&B discount, vibrant social events, and access to well-being advice.



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