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Senior Account Handler

2 months ago

Horsham, West Sussex, United Kingdom Stride Resource Management Ltd Full time
{"title": "Senior Account Handler", "content": "Role Overview

We are seeking a highly skilled and experienced Senior Account Handler to play a key role in the smooth running of our commercial insurance business.

Key Responsibilities
  • Develop and maintain strong relationships with brokers and clients to understand their needs and provide tailored insurance solutions.
  • Manage a portfolio of accounts, ensuring all details are accurate and up-to-date.
  • Collaborate with underwriters and other stakeholders to negotiate terms and conditions for insurance policies.
  • Stay up-to-date on industry trends, regulations, and changes in the insurance market to provide proactive advice to clients.
  • Handle inquiries, claims, and other client requests in a timely and professional manner.
  • Contribute to the growth of the business through cross-selling and up-selling opportunities.
  • Mentor and support junior team members, sharing knowledge and best practices.
Requirements
  • 5+ years of experience in commercial insurance, with a strong understanding of the brokerage environment.
  • Proven track record of managing client relationships and delivering exceptional customer service.
  • Excellent communication and negotiation skills, with the ability to build rapport and trust with stakeholders.
  • Detail-oriented with strong organizational and time management skills.
  • Proficiency in using insurance management systems and Microsoft Office suite.
  • Relevant professional qualifications such as ACII or equivalent would be advantageous.
About Stride Resource Management Ltd

Stride Resource Management Ltd is a leading provider of commercial insurance solutions. We are committed to delivering exceptional service and support to our clients and brokers.

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