Sales and Parts Executive

1 month ago

Barnsley, Barnsley, United Kingdom TPS Full time
Job Title: Sales and Parts Executive

TPS is seeking a highly motivated and results-driven Sales and Parts Executive to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  1. Work closely with the Sales Manager and team to achieve business objectives and sales targets.
  2. Build and maintain strong relationships with customers to identify and leverage sales opportunities.
  3. Accurately identify and provide customers with the parts they need to meet their sales requirements.
  4. Utilize product promotions effectively to achieve specific targets and drive sales growth.
  5. Maintain up-to-date product knowledge and awareness of competitor activity.
  6. Provide timely communication to customers on their credit status and ensure a high level of service.
  7. Assist and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
  8. Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
  9. Handle incoming calls and customer enquiries within KPIs, using the approved greeting.
  10. Ensure the proper and accurate use of all systems to search and order parts.
  11. Complete all required documentation accurately and promptly.
  12. Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Requirements:
  1. A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
  2. Confident and capable communicator with proven experience of selling in a fast-paced and/or telesales environment.
  3. Passion for providing a great customer service experience.
  4. Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
  5. A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
  6. Excellent attention to detail and accurate record-keeping.
  7. IT literate, preferably with a good working knowledge of MS Excel.
  8. A passion for the automotive industry.
What We Offer:

At TPS, we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.

MSXI working on behalf of TPS part of the Volkswagen Group

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