SaaS Customer Experience Expert

About the Role: We are seeking a highly motivated and experienced SaaS Support Expert to join our team at Enso Recruitment. The successful candidate will have a strong background in SaaS products and technical support, as well as excellent communication and problem-solving skills. Key responsibilities include:Providing exceptional customer service and...

As a Customer Support Executive at Enso Recruitment's partnered company, you will play a vital role in delivering world-class service to customers. With a strong expertise in SaaS products and technical support, you will be responsible for resolving customer issues promptly and consistently achieving high levels of customer satisfaction.To succeed in this...

RequirementsThe ideal candidate will have proven experience (2 years) in a technical support role, with a focus on SaaS products. They must possess strong leadership and team management skills, with the ability to motivate and inspire team members.Proven experience in technical support, focusing on SaaS products.Strong leadership and team management...

Job Description: As a Customer Experience Representative at Enso Recruitment, you will be responsible for providing top-notch customer support to our clients. This role requires a strong background in SaaS products and technical support, as well as excellent communication and problem-solving skills. The ideal candidate will have the ability to communicate...

Job DescriptionThe primary focus of this role is to lead and mentor a team of technical support executives, guiding them to resolve customer issues promptly while consistently achieving exceptional levels of customer satisfaction. The successful candidate will foster a positive and collaborative team culture, focused on delivering world-class service and...

Enso Recruitment is a leading recruitment agency based in Belfast, and we are seeking an experienced SaaS Technical Support Director to join our team. As a key member of our customer support team, you will be responsible for guiding and coaching technical support executives to resolve customer issues promptly while maintaining exceptional levels of customer...

We're looking for a Technical Lead for Custom Software Applications to join our team. As a key technical expert, you will design and build custom software applications using Workday Extend, driving innovation and meeting client needs.Key Responsibilities:Solution design and development – You will create robust, scalable solutions that meet client...

We are seeking a skilled Sales Consultant to join our team in Belfast. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.About the Role:Provide every customer with a first-class in-store experience.Take time to really get to know your customers and understand their needs.Be...

Are you a customer success expert looking to take your career to the next level? We are seeking an experienced Customer Success Growth Manager to join our team at Realtime Recruitment in Belfast. In this role, you will be responsible for driving customer success and growth, building strong relationships with clients, and identifying opportunities for...

As a Cloud Solutions Expert at Kainos, you will be responsible for leading multi-skilled agile teams to design and deliver high-quality solutions on public cloud platforms that delight our customers.The ideal candidate will have significant expertise in using multiple public cloud platforms (AWS and Azure) to build solutions across various problem domains...

**About the Role** **Base Location**: Dublin or Belfast **Salary**: €39,600 - €59,400 (ROI) or £26,000 - £39,000 (NI) + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Flexible First options available **What is the Role?** Our Customer Experience...

Customer Success AssociateHybrid Role£30,000- £35,000 + OTERealtime Recruitment is seeking a Customer Success Associate to join one of its most successful home-grown SaaS organisations.Key Responsibilities:Build strong relationships with existing partners, negotiate to increase client account growth, and control the customer success cycle.What's in it for...

About This RoleWe are seeking a skilled Customer Success Executive to join our team at Realtime Recruitment. As a key member of our business, you will be responsible for delivering exceptional customer success and driving client account growth.What You Will Be DoingYou will build strong relationships with existing partners, control the customer success...

As a skilled Customs Clearance Expert, you will play a vital role in our client's freight logistics operations in Larne, Northern Ireland. The salary for this full-time/permanent position is £22,000 - £27,000 per annum.About the Benefits

If you're passionate about delivering exceptional customer experiences and want to be part of a team that's shaping the future of technology, we invite you to join us as a Customer Solutions and Leasing Expert. In this critical role, you'll help customers navigate our leasing solutions, resolve complex issues, and provide expert guidance to ensure seamless...

Key Job DetailsSalary: £11.44 - £10.84 - £7.27 per hour, dependent on ageAbout the RoleWe're seeking a motivated and enthusiastic individual to join our team as a Front of House Service Expert. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring that every guest leaves with a smile.Key...

The Organisation Lightyear is the fastest growing fintech in Northern Ireland, streamlining accounts payable solutions on its innovative cloud-based product since 2018. Working across all major regions and various industries worldwide, it’s our People who drive our success. Based from both Belfast and Sydney, we are a recognised Best Place to Work...

Enso Recruitment is proud to partner with a leading local SaaS company in the recruitment of a skilled Customer Support Executive. This role requires a deep understanding of SaaS products and technical support, combined with a passion for delivering exceptional service.The primary focus is on resolving customer issues promptly while consistently achieving...

About the PositionWe are looking for a highly skilled Digital Transformation Expert to join our team at Kainos. As a key member of our organization, you will lead the delivery of cloud platforms and solutions that transform businesses worldwide.Main ResponsibilitiesLead multi-disciplinary agile teams to design and deliver cloud-based solutions that meet...

VanRath is looking for a highly motivated and organized Customer Service and Technical Expert to join our team in Belfast. This is a challenging yet rewarding role that requires strong communication and problem-solving skills. As a key member of our customer support team, you will be responsible for delivering exceptional service to clients across various...