Marketing Operations Manager

1 month ago


Birmingham, Birmingham, United Kingdom & Co Full time

& Co is seeking a Marketing Operations Manager to join our team. As a key member of the marketing department, you will be responsible for developing and implementing effective CRM and loyalty strategies to drive customer engagement and retention.

Job Description:

As a Marketing Operations Manager, you will report directly to the Brand Marketing Manager and work closely with the marketing team to set and achieve KPIs related to gross demand revenue. You will also oversee app communications to ensure a consistent and engaging customer experience, develop and manage CRM email marketing campaigns, and segment customers to target them with more engaging and relevant content.

Key skills and qualifications include over three years of experience in CRM, email marketing, or loyalty program management, proficiency in CRM and email marketing platforms such as Klaviyo, Ometria, or Mailchimp, and strong analytical skills. Experience in app communications and marketing is an added advantage.



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