Hospitality Manager
3 weeks ago
At Loungers, we're passionate about creating a unique and memorable experience for our customers. We're looking for a skilled and driven individual to join our team as a Front of House Supervisor. As a key member of our management team, you'll play a vital role in delivering exceptional customer service and leading our front-of-house team to success.
As a Supervisor, you'll be responsible for supporting the management team to maintain the highest standards of service and quality. You'll lead from the front, setting the pace high for the team and ensuring that every customer leaves happy. You'll also be involved in sales building, sales and labour forecasts, and recruitment and HR.
We offer a range of benefits, including tips shared equally across the team, paid breaks, and 50% discount on food in all of our brands. You'll also have access to emotional and practical support via the Licenced Trade Charity and a company pension scheme.
So if you're a motivated and enthusiastic individual with a passion for hospitality, we'd love to hear from you.
- Experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Follow us on LinkedIn or @life.at.lounge on TikTok to find out more about us.
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