Social Prescribing Link Worker

1 week ago

Bristol, Bristol, United Kingdom Armada Family Practice Full time
About the Role

We are seeking a highly motivated and experienced Social Prescribing Link Worker to join our team at Armada Family Practice. As a key member of our healthcare team, you will work closely with patients, families, and carers to provide personalized support and connect them with community-based services and resources.

Key Responsibilities
  1. Take referrals for patients within the SWIFT PCN catchment area from GP practices, allied health, and community professionals.
  2. Provide personalized support to individuals, their families, and carers to take control of their health and wellbeing, live independently, and improve their health access and outcomes.
  3. Develop trusting relationships by giving people time and focus on what matters to them, taking a holistic approach based on the person's priorities and the wider determinants of health.
  4. Co-produce a simple personalized care and support plan to improve health and wellbeing, introducing or reconnecting people to appropriate community groups and statutory services.
  5. Work with a diverse range of people and communities to draw on and increase the strengths and capacities of local communities, enabling local voluntary organizations and community groups to receive social prescribing referrals.
  6. Alongside other members of the PCN multi-disciplinary team, work collaboratively with all local diverse partners to contribute towards supporting the local VCSE organizations and community groups to become sustainable and that community assets are nurtured.
Requirements
  • NVQ Level 3, Advanced level, or equivalent qualifications or working towards.
  • Demonstrable commitment to professional and personal development.
  • Experience of working directly in a community development context, adult health and social care, learning support, or public health/health improvement.
  • Experience of supporting people, their families, and carers in a related role.
  • Experience of supporting people with their mental health.
  • Experience of working with the VCSE sector, including with volunteers and small community groups.
  • Experience of data collection and using tools to measure the impact of services.
  • Experience of partnership/collaborative working and building relationships across a variety of organizations.
  • Knowledge of the personalized care approach.
  • Understanding of the wider determinants of health, including social, economic, and environmental factors and their impact on communities, individuals, their families, and carers.
  • Understanding of, and commitment to, equality, diversity, and inclusion.
  • Knowledge of community development approaches.
  • Knowledge of IT systems, including ability to use word processing skills, emails, and the internet to create simple plans and reports.
Personal Qualities and Attributes
  • Ability to actively listen, empathize with people, and provide person-centered support in a non-judgmental way.
  • Able to provide a culturally sensitive service, supporting people from all backgrounds and communities, respecting lifestyles and diversity.
  • Commitment to reducing health inequalities and proactively working to reach people from diverse communities.
  • Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
  • Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies, and stakeholders.
  • Ability to identify risk and assess/manage risk when working with individuals.
  • Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when the person's needs are beyond the scope of the link worker role.
  • Able to work from an asset-based approach, building on existing community and personal assets.
  • Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
  • Commitment to collaborative working with all local agencies (including VCSE organizations and community groups).
  • Able to work with others to reduce hierarchies and find creative solutions to community issues.
  • Can demonstrate personal accountability, emotional resilience, and ability to work well under pressure.
  • Ability to organize, plan, and prioritize on own initiative, including when under pressure and meeting deadlines.
  • High level of written and oral communication skills.
  • Ability to work flexibly and enthusiastically within a team or on own initiative.
  • Understanding of the needs of small volunteer-led community groups and ability to support their development.
  • Able to provide motivational coaching to support people's behavior change.
  • Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. If you are a motivated and experienced individual who is passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity.

Please note that the successful candidate will be required to undergo a DBS check and provide proof of qualifications and experience.

Armada Family Practice is an equal opportunities employer and welcomes applications from all qualified candidates.

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