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Site Director
2 months ago
We are seeking a highly skilled and experienced Site Director to lead our team at ESS. As a key member of our management team, you will be responsible for delivering exceptional service to our clients and customers, while driving business growth and profitability.
Key Responsibilities- Leadership and Management: Lead and develop a high-performing team of departmental managers and frontline staff to achieve exceptional service standards and business results.
- Client and Contract Management: Manage client and contractual relationships effectively, ensuring compliance with company policies and procedures, and prioritizing safety and quality.
- Business Development: Drive foodservice and support solutions that exceed customer requirements, focusing on continuous improvement, efficiency, and operational excellence.
- Health, Safety, and Environment (HSE): Ensure the site implements all relevant HSE procedures, including HACCP, risk assessments, accident and incident reporting, and HSE training.
- Relationship Building: Build and maintain strong relationships with clients, stakeholders, and internal teams to drive business growth and customer satisfaction.
- Performance Management: Review and analyze contract performance, identify areas for improvement, and ensure contract compliance to exceed client and customer expectations.
- Financial Management: Deliver budgeted profit for the site by leading departmental managers in delivering their financial targets, and ensuring budgets are understood and managed effectively.
- Experience: Proven experience in managing successful teams and operating in a highly commercial soft FM environment, with a track record of growing organic sales and retaining business.
- Skills: Strong leadership and management skills, with the ability to communicate effectively with senior stakeholders, and demonstrate commercial awareness.
- Education: Relevant qualifications and experience in a similar role, with a strong understanding of foodservice or soft FM operations.
- Competitive Salary and Benefits: A comprehensive benefits package, including a competitive salary, pension scheme, and access to exclusive travel discounts.
- Career Development: Opportunities for career growth and development, with a focus on employee well-being and engagement.
- Collaborative Work Environment: A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
