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Warehouse Service Team Lead

1 month ago

Daventry, Northamptonshire, United Kingdom Tesco Full time

About the Role

The successful candidate will be responsible for leading a team of colleagues in the Warehouse Service Team, ensuring the efficient and effective operation of the Distribution Centre. This will involve managing the team to deliver accurate end-to-end Warehouse Service routines and standards, as well as supporting the end-to-end supply chain process by working collaboratively to resolve supplier-related matters.

Key Responsibilities

  • Manage the team to deliver accurate end-to-end Warehouse Service routines and standards
  • Support the end-to-end supply chain process by working collaboratively to resolve supplier-related matters
  • Prioritise and deliver all seasonal, trade, and promotional events to maximise sales within Stores
  • Work in collaboration with Warehouse Service Team and Shift Managers/Duty Managers to ensure operating procedures are the best in class
  • Lead the team to work productively, coaching, supporting, and sharing best practice to meet or exceed targets
  • Focus the team to deliver accurate goods to Stores to improve product availability and customer satisfaction
  • Meet the needs of colleagues in the team by using people routines and delivering great leadership
  • Deliver exceptional standards across all operational areas of the Warehouse
  • Provide a strong presence 'shoulder to shoulder' with colleagues in Goods In, Assembly, Over the Bank (OTB), FLT, and Goods Out
  • Work closely with the Delivery Service Team to ensure the Transport Plan is delivered together
  • Make decisions that require Management intervention as referred by Warehouse Service Coordinators for the good of customers and Tesco

What You'll Need

  • Connect with colleagues, sharing knowledge, experience, and best practice
  • Be warm and welcoming in every interaction with customers and colleagues
  • Use energy and resilience to keep momentum going in challenging environments
  • Be aware of what competitors are doing and continually identify ways to improve the Distribution Centre for customers

What's in it for You

Working a 4 on 4 off rota, we offer excellent benefits that help make Tesco a great place to work, including holiday, flexible working, discounts, wellbeing services, life cover, and more.