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Distribution Centre Leadership Role

4 weeks ago

Daventry, Northamptonshire, United Kingdom Tesco Full time

About the Role


Tesco is seeking an experienced leader to join its Distribution Centre Management Team as a Warehouse Service Team Manager. This exciting opportunity involves leading a team of colleagues in delivering exceptional Warehouse Service standards, ensuring customers have great availability and high-quality products.


As a key member of the team, you will be responsible for managing your team's performance, supporting the end-to-end supply chain process, and prioritizing seasonal, trade, and promotional events to maximize sales within stores. You will also work collaboratively with the Warehouse Service Team and Shift Managers/Duty Managers to maintain operating procedures at the highest level and focus on providing excellent service to stores.


Your Key Responsibilities



  • Manage a team of colleagues to deliver accurate and efficient Warehouse Service routines, meeting or exceeding targets.
  • Support the end-to-end supply chain process by working collaboratively with suppliers to resolve issues.
  • Prioritize and deliver seasonal, trade, and promotional events to maximize sales within stores.
  • Work closely with the Warehouse Service Team and Shift Managers/Duty Managers to maintain operating procedures at the highest level.
  • Lead your team to work productively, coaching, supporting, and sharing best practices to ensure they meet or exceed their targets.
  • Focus your team on delivering accurate goods to stores, improving product availability and customer satisfaction.
  • Meet the needs of your team members by using people routines and delivering great leadership.
  • Deliver all operational routines, making decisions that prioritize customer needs.
  • Operate in partnership with the Distribution Centre Management team, serving as a role model for excellence.
  • Analyse data to identify areas for improvement, establishing root causes and implementing corrective measures.
  • Deliver exceptional standards across all operational areas of the Warehouse.
  • Provide a strong presence among colleagues, being proactive in problem-solving and coaching them in real-time.
  • Work closely with the Delivery Service Team to ensure successful transport planning.
  • Make management-level decisions as referred by Warehouse Service Coordinators, focusing on customer and business needs.
  • Adhere to Tesco's Business Code of Conduct and Data Protection Law, demonstrating integrity and due diligence in all actions.

Your Requirements



  • You will connect with your colleagues, sharing knowledge, experience, and best practices. You will understand the importance of your role and collaborate to achieve results, building strong relationships across the business.
  • You are warm and welcoming in every interaction with customers and colleagues, responding appropriately and ensuring they feel seen, heard, and recognized. Through active listening and taking action, you gain commitment from your team.
  • You will use your energy and resilience to maintain momentum in challenging environments, keeping focus on objectives. You will make decisions based on what is right for customers and colleagues, ensuring Distribution Centre standards are maintained at all times.
  • Your colleagues will see you doing the right thing, both when things are going well and when times are tough. You know how to be at your best and inspire confidence in those around you.
  • You are aware of competitors' activities and continually identify ways to improve the Distribution Centre for customers. You are keen to build and deliver new initiatives, providing feedback on how they can be further improved.

What's in it for You


This role offers a competitive salary of £45,000 - £55,000 per annum, depending on experience, along with a range of benefits that make Tesco a great place to work. These include:



  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay-day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.