Business Centre Operations Manager
6 days ago
We are seeking a dynamic Business Centre Manager to join our team in Waltham Abbey. As a key member of our team, you will be responsible for driving growth and ensuring the highest standards of professionalism.
The successful candidate will have a proven track record in business-to-business sales, with a minimum of 2 years' experience. You will be responsible for developing and executing a robust sales and marketing strategy to maximise space occupancy, overseeing the daily activities of the centre's receptionists, and addressing tenant inquiries.
Key Responsibilities- Develop and execute a sales and marketing strategy to drive occupancy and revenue growth
- Oversee the daily operations of the centre, including facilities management and budgeting
- Build and maintain relationships with tenants, addressing their needs and concerns
- Coordinate with various teams to provide exceptional customer service and implement marketing strategies
- Conduct audits and inspections to maintain a compliant and safe working environment
- Forecast tenant occupancy and create rent forecasts for upcoming months
- Ensure compliance with statutory H&S obligations and maintain up-to-date GDPR and AML knowledge
- Proven success in business-to-business sales with a minimum of 2 years' experience
- Ability to manage and motivate a small team
- Strong negotiation skills and experience in self-generation of new business sales leads
- Professional communication skills and experience in building and maintaining business relationships
- Good working knowledge of MS Office, Excel, Word, PowerPoint, Teams, and Outlook
We offer a competitive salary and benefits package, including sales bonuses and staff awards, involvement in profit-sharing and stock schemes, in-depth staff training, additional holidays and time off, and free refreshments at work.
Join our team and be part of the success story in Basingstoke. Apply now and take the first step towards a rewarding career in flexible workspaces.
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