Field Performance Team Lead

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Clearwater Analytics Full time
Job Description

The Implementation Team Lead plays a crucial role in overseeing a high-performing team of analysts and subject matter experts dedicated to supporting the onboarding of new Clearwater Analytics clients.

Key Responsibilities:

  • Manage performance, identify learning opportunities, and serve as an escalation point for implementations.
  • Apply domain knowledge to ensure successful client onboarding.
  • Excel in applying Clearwater Way methodologies for client onboarding, including aligning with CW's Client Engagement Model.
  • Demonstrate effective management of both people and projects.
  • Intermediate Technical Skills in Strategic tools (Clarizen, Salesforce, Jira).
  • Securities and financial markets knowledge.
  • Strong computer skills, including proficiency in Microsoft Office.
  • Certified Bachelors/Masters course in related field.
  • 2+ years of relevant experience in managing and leading implementation teams.
  • Experience with Project Management tools.

Requirements:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.


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