Field Performance Team Lead
4 weeks ago
The Implementation Team Lead plays a crucial role in overseeing a high-performing team of analysts and subject matter experts dedicated to supporting the onboarding of new Clearwater Analytics clients.
Key Responsibilities:
- Manage performance, identify learning opportunities, and serve as an escalation point for implementations.
- Apply domain knowledge to ensure successful client onboarding.
- Excel in applying Clearwater Way methodologies for client onboarding, including aligning with CW's Client Engagement Model.
- Demonstrate effective management of both people and projects.
- Intermediate Technical Skills in Strategic tools (Clarizen, Salesforce, Jira).
- Securities and financial markets knowledge.
- Strong computer skills, including proficiency in Microsoft Office.
- Certified Bachelors/Masters course in related field.
- 2+ years of relevant experience in managing and leading implementation teams.
- Experience with Project Management tools.
Requirements:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong analytical and problem-solving skills.
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