Customer Service Associate

7 days ago


Hayle, Cornwall, United Kingdom Screwfix Direct Ltd Full time

We are seeking a Retail Assistant to join our team at Screwfix Direct Ltd.

Company Overview

Screwfix is a leading supplier of trade tools and materials. We offer a wide range of products and services to help our customers succeed in their businesses.

As a Retail Assistant, you will be at the heart of our operations, providing excellent customer service and supporting our store teams.

Job Description

The successful candidate will have a positive can-do attitude and be able to work effectively as part of a team. They will also have excellent communication skills and be able to provide great service to our customers.

Responsibilities include:

  • Welcoming customers into the store and understanding their needs
  • Assisting with deliveries and maintaining product stock
  • Participating in training programs to develop skills and knowledge
Required Skills and Qualifications

To be successful in this role, you will need to have:

  • A positive can-do attitude
  • Excellent communication skills
  • Ability to work effectively as part of a team
  • Flexibility and reliability
Benefits

We offer a competitive salary, 28 days annual leave (increasing with length of service), and an award-winning company pension scheme. You will also receive discounts on Screwfix and B&Q products, as well as access to our company share save schemes.

Estimated Salary: £20,000 - £25,000 per annum, depending on experience.



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