Service Operations Expert

4 days ago


Hayle, Cornwall, United Kingdom NEXT Full time

Your New Career Awaits

We're seeking an enthusiastic and ambitious individual to join our sales team as a Service Operations Expert. In this dynamic role, you'll be responsible for delivering outstanding customer service and stock operations.

The Role

As a Service Operations Expert, you will:

  • Offer fast and friendly service at all times, helping customers to find the perfect products.
  • Share your passion and knowledge about our amazing products.
  • Work in all areas of the store, including sales floors, stockrooms, and processing deliveries.
  • Take control of your own development, identifying areas for improvement and seeking training opportunities.

What We Offer

We provide a comprehensive package of benefits, including:

  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
  • 10% off most partner brands & up to 15% off Branded Beauty.
  • 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
  • Early VIP access to sale stock.
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
  • Access to fantastic discounts at our Staff Shops.
  • Sharesave scheme.
  • Access a digital GP and other free health and wellbeing services.
  • Life assurance.
  • You can register for a discounted health plan for you and your family.
  • Financial Wellbeing - Save, track and enhance your financial wellbeing.
  • Apprenticeship - Earn, learn and gain a qualification (England stores only).
  • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store.
  • Support Networks - Access to Network Groups to empower and celebrate each other.
  • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.


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