Configuration Management Lead

3 weeks ago


London, Greater London, United Kingdom TECHOHANA Full time

TECHOHANA is Hiring: Configuration Management Lead

Estimated Salary: £70,000 - £85,000 per annum, depending on experience.

About the Role

We are seeking an experienced Configuration Management Lead to join our team. The successful candidate will be responsible for maintaining the integrity and accuracy of our Configuration Management Database (CMDB), ensuring data governance, and driving operational efficiency through accurate configuration data.

The ideal candidate will have a strong background in Configuration Management, IT Asset Management, or IT Service Management, with experience managing CMDBs within an ITIL framework.

Responsibilities

CMDB Operations

  • Maintain accurate, complete, and up-to-date data for all Configuration Items (CIs) and their relationships.
  • Establish, document, and enforce CMDB data management standards and processes.
  • Integrate CMDB activities with change, incident, and problem management processes.

Data Management and Governance

  • Develop and execute strategies to ensure data quality, including auditing and cleansing routines.
  • Proactively identify and resolve data discrepancies to maintain a reliable CMDB.
  • Work collaboratively to ensure adherence to data governance policies.

Collaboration and Communication

  • Act as the key point of contact for CMDB-related queries and enhancements.
  • Partner with IT teams, project managers, and business stakeholders to align CMDB with operational needs.
  • Communicate effectively with stakeholders to ensure seamless collaboration.


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