Telecoms Installation Specialist
3 weeks ago
Hamilton Barnes Associates Limited is a leading Telecoms provider based in the South coast area, with over 30 years of experience. We are currently seeking a highly motivated Field Engineer to join our growing team.
The role entails a mix of on-site fault support and on-site implementation work. The work has great variety in size and scope across a range of products and services, sometimes with more than one engineer and across multiple days. Field engineers often take the lead on planning installation work, including surveying, inputting to the solution design/quoting, planning with the end users, providing a statement of works, implementation, and final wrap-up/handoff.
You must be a thoroughly skilled engineer with a 'can do' attitude and a logical approach to planning and preparing projects and delivering quality installations. You must be sufficiently skilled in our core product and service areas to bring varied solutions to fruition on time, on budget, and to customer satisfaction.
- Installation of IT and Telecoms solutions
- Onboarding of managed support services
- Remote and on-site support of customers
- Planning and managing installation projects
- Assisting sales and customers with solution design and recommendations
- Working with CRM system to document and update project and service tickets
- Driving sales opportunities from technical operations
- Installation of hardware and software solutions
- Maintenance and repair of existing systems
- Design and planning of new installations
- Collaboration with sales teams to identify business opportunities
- Documentation and reporting of project progress
- Proven field engineering experience
- Familiarity with physical equipment installations (Routers/Switches/Firewalls/Servers/Cables)
- Knowledge of IT hardware and services installation
- Familiarity with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi)
- Understanding of SIP and Broadband technologies
- Able to travel to client sites for installation work
- Competitive salary: £25,000 - £35,000 depending on experience
- Company car for work and personal use
- Fuel expense reimbursed
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