Operations Manager

1 week ago


Isleworth, Greater London, United Kingdom Lampton 360 Limited Full time

Operational Excellence in Isleworth

We are seeking a skilled and experienced Duty Manager to join our team at Lampton 360 Limited in Isleworth. This exciting opportunity offers a salary of £35,000 - £45,000 per annum, depending on experience.

About the Role:
  • The successful candidate will be responsible for the day-to-day running of our Isleworth site, ensuring a safe, enjoyable, and quality customer experience.

With a particular focus on our wet side operations, you will proactively manage the Lifeguarding teams' performance, health, and safety on poolside, coordinate wet side timetables, events, and rotas, and set team targets.

Key Responsibilities:
  1. Supervise and coordinate regular maintenance and cleaning of the facility.
  2. Responsible for the daily, weekly, and monthly pool plant operations, tasks, and checks.
  3. Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system.
  4. Perform pool hygiene & safety checks.
  5. Coordination of events and activities like gala's and holiday camps.
  6. Provide first-class customer service to all users of the facility.
About You:

To be successful in this role, you will have previous experience of wet side operations within the leisure sector, previous supervisory experience, the ability to communicate clearly, influence, and motivate staff, and experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment.

Requirements:
  • Ideally hold or work towards a National Pool Lifeguard Qualification (NPLQ).
  • Ideally hold or work towards a First Aid at Work Qualification.
  • Ideally hold or work towards a Pool Plant Operator Qualification.


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