Insurance Claims Examiner

4 weeks ago


Chelmsford, Essex, United Kingdom Massenhove Recruitment Ltd Full time
Casualty Claims Auditor Role

At Massenhove Recruitment Ltd, we are seeking a skilled Casualty Claims Auditor to join our team. As a key member of our audit team, you will be responsible for developing, planning, and executing technical and quality audits across our business unit.

About the Role
The Casualty Claims Auditor will be responsible for undertaking audits in accordance with internal audit policy and procedure and client requirements. This will involve a considerable amount of interface with business leads across Casualty and interface with all operational and support functions. You will also be required to identify risks and make recommendations for claims improvements across the business unit.

Key Responsibilities
- Provide assistance and support to the Technical Manager - Casualty in the undertaking of the internal Casualty audit regime.
- Undertake and lead internal Casualty audits in line with the internal audit programme, systems and client claims handling.
- Develop strong and effective business relationships with key stakeholders within the firm, ensuring the independent nature of the role is not open to compromise.
- Provide clear and effective feedback (orally and in written report format) to both file handlers and to the key stakeholders within the business on conclusion of internal audit activities as and when required to do so.
- Develop and effectively communicate recommendations for remedial action (orally and in written report format) to the key stakeholders within the business where necessary.
- Ensure appropriate corrective action plans are developed and implemented by the relevant key stakeholders within the business in a timely manner.

Requirements
- A proven history of handling/understanding a broad range of liability claims.
- Computer literacy and a keen eye for detail.
- Ability to demonstrate a consistent exposure to monitoring and driving the successful implementation of effective, corrective/improvement plans through to conclusion and in a timely manner.
- The ability to communicate effectively with stakeholders at all levels, both orally and in writing.
- Ability to present data back to internal and external stakeholder along with suggested change.
- Knowledge of the process on total loss cases/salvage.
- Team Leader/ supervisory level experience

Management of People/ Coaching
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