Homelifts Project Coordinator

3 weeks ago

Andover, Hampshire, United Kingdom Stannah Full time
Homelift Project Coordinator

We are seeking a highly organized and detail-oriented Homelift Project Coordinator to join our team at Stannah Homelifts. As a key member of our operations team, you will play a crucial role in ensuring the smooth installation of our homelifts and providing exceptional customer service.

Key Responsibilities:
  • Coordinate and schedule customer visits from survey to installation, ensuring timely and efficient delivery of our products.
  • Act as the primary point of contact for customers, addressing any concerns or issues that may arise during the installation process.
  • Maintain accurate records and communicate effectively with customers, stakeholders, and internal teams to ensure seamless project execution.
  • Liaise with sub-contractors and installation managers to ensure timely completion of installations and resolve any issues that may arise.
  • Collaborate with the sales team to ensure customer needs are met and expectations are exceeded.
  • Contribute to the development and implementation of process improvements to enhance customer satisfaction and operational efficiency.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Proven organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Proficient in Microsoft Office and other relevant software applications.
  • Strong problem-solving skills and ability to think critically in a dynamic and ever-changing environment.
What We Offer:
  • A competitive salary and benefits package, including profit share bonus scheme and pension scheme.
  • Opportunities for professional growth and development, with a focus on continuous learning and improvement.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
  • A comprehensive training program to ensure you have the skills and knowledge needed to excel in your role.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds and abilities. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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